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Privacy Policy

At EnergyServ, we are committed to protecting your privacy and ensuring the security of your personal information.
As a leading provider of solar PV installation services in Ireland, we handle your data responsibly in compliance with
the General Data Protection Regulation (GDPR) and other applicable data protection laws. This Privacy Policy explains how
we collect, use, disclose, and safeguard your information when you visit our website (energyserv.ie), contact us, or
engage with our services.

By using our website or services, you consent to the practices described in this policy. If you do not agree, please
do not use our site or provide us with your information.

1. Information We Collect

Personal Information

  • Contact Details: Name, email address, phone number, and postal address when you request a quote, book an installation, or sign up for newsletters.
  • Service-Related Data: Details about your home, business, or farm (e.g., roof specifications, energy usage).
  • Payment Information: Billing details for purchases or grants processing (handled securely via third-party processors).

Non-Personal Information

  • Technical Data: IP address, browser type, operating system, device information, and pages visited.
  • Usage Data: How you interact with our site (time spent, links clicked).

We do not collect sensitive personal data unless required for SEAI grants and only with your consent.

2. How We Use Your Information

  • Provide Services: Design, install, and maintain solar PV systems, wind solutions, and EV charging stations.
  • Communicate: Respond to inquiries, send updates, notify you of promotions.
  • Improve Offerings: Analyze usage patterns to optimize website and services.
  • Legal Compliance: Process SEAI grants and meet regulations.
  • Marketing: With consent, send tailored renewable energy emails.

3. Sharing Your Information

We do not sell your personal information. We only share with trusted providers, legal requirements, or in case of business transfers—all under GDPR rules.

4. Cookies and Tracking Technologies

Our website uses cookies (essential, analytics, marketing). You can manage cookies via browser settings.

5. Data Security

We use encryption, firewalls, and access controls. No online system is 100% secure.

6. Your Rights Under GDPR

  • Access, rectification, erasure, restriction, objection
  • Portability & withdraw consent
  • Contact us to exercise your rights—response within 1 month

7. Data Retention

We retain data only as long as necessary (service lifetime, legal, or marketing opt-in).

8. International Transfers

Mostly processed in EU/EEA, any global transfers use GDPR safeguards.

9. Children’s Privacy

Not directed at children under 16. Any such data will be deleted.

10. Changes to This Policy

We may update this policy and notify of significant changes.

11. Contact Us

EnergyServ
Address: 31 Woodbine Business Park, Hewitsland, New Ross, Wexford, Y34 RT22
Phone: 051 433 020
Email: info@energyserv.ie